I can’t go to a gig anymore. Can I get a refund?
If the event is on Waiting List and returns are enabled on your ticket then we will offer them to fans who are literally staring at their screens hoping to get into the show. If someone does take your tickets then you’ll get a full refund.
If a show isn’t sold out then keep checking as it gets closer to the date. The majority of shows on DICE do sell out.
If a show is sold out but you can't see this option, then you might have missed the deadline to offer your tickets or returns might be disabled temporarily.
Please contact us at email@example.com if you're unsure about anything.