Black Country, New Road: Stream FAQs

The cerebral gut-punching Black Country, New Road bring their raw ferocious energy to launch their debut album ‘For The First Time’ from the Queen Elizabeth Hall. 

Traversing genre and hailing from the same scene as black midi - this is a gruelling fearsome live show. Black Country New Road are already tipped to be one of the bands that will define 2021, it would be highly advised not to pass on joining them in it. 

‘For The First Time’ is a sonic time capsule that somehow manages to bottle the past, the present and the future. The album is out 5th Feb via Ninja Tune.

How do I book? Tickets can be purchased online or using the DICE app. You can download DICE here.

If you're new to DICE then you'll need to register, providing your Full Name, Email and Mobile Number. You'll be sent a four-digit Verification Code via SMS to make sure the mobile number you have provided is valid. 

Once registered, simply click 'Book Now', select your ticket type and hit 'Check Out' to pay (via ApplePay, GooglePay or Visa, Mastercard, Amex). 

You'll then receive an email from DICE to confirm your booking and your ticket will be stored safely in the app, ready for when the stream goes live.

Can I purchase a ticket without a smartphone?

Though we'd recommend downloading the DICE app for the best possible experience, you can still book tickets without one. You can set up an account using any mobile phone that can receive the four-digit Verification Code via SMS. Once you're fully registered you'll be able to purchase on your web browser. On the day of the event, we'll email you instructions to allow you to access the stream.

Can I watch the show on a different device?

You sure can. To watch it on any other device, such as a laptop, Smart TV or games console, a unique five-character access code will appear on your ticket in-app 30 minutes before the stream is about to start. Visit dice.fm/stream on the device you'd like to use, and then enter your phone number and the code to access the video. Hit play and you're good to go. 

If you’d like to test that this works for you on your chosen device now, head to dice.fm/stream and enter in the following details to run a demo stream:

Phone number: +44 7756609322  
Code: NAKGW

This demo stream should allow you to see if streaming works on your second device ahead of the actual broadcast.

Is there anything else I need to do before the show starts?

We'd recommend downloading the DICE app on your Android or iOS device ahead of the show, as your unique five-character access code will appear on your ticket before the show starts.

How can I watch the show on my phone?

To watch the stream on your phone, a yellow ‘WATCH NOW’ button will appear on your ticket before the show starts – this will take you directly through to the live stream. Hit play and you're good to go.

What if I don't have a smartphone, or am unable to access the DICE app?

We've got you covered! You will also receive access information and instructions by email before the performance.

Is DICE compatible with casting devices?

Sure is. There are two options available here to cast the show to an alternative device. 

If you experience difficulties with either of these options, please enter dice.fm/stream into your smart TV's browser, and enter your phone number and the five-character code to access the video. Hit play and you're good to go.

I can't update the country code on dice.fm/stream and therefore can't access the stream. What can I do? 

DICE is compatible with the vast majority of browsers. Still, we are aware that updating country codes on dice.fm/stream can be an issue on a small number of less commonly-used browsers, including some Smart TVs. If this is the case, we'd recommend logging into dice.fm/stream from your mobile or a laptop, and casting from there. If this still isn't working, please shoot us a quick message at help@dice.fm. 

What time does the show start?

The show will be broadcast live and is available to purchase in a number of currencies. The full list of local start times are as follows:  

Saturday 6th March - Black Country, New Road: Live Stream from the Queen Elizabeth Hall (UK & IRE - 8pm GMT)
Saturday 6th March - Black Country, New Road: Live Stream from the Queen Elizabeth Hall (EUR - 9pm CET)
Saturday 6th March - Black Country, New Road: Live Stream from the Queen Elizabeth Hall (US & CAN - 12pm PT / 3pm ET)
Sunday 7th March - Black Country, New Road: Live Stream from the Queen Elizabeth Hall (AUS & ASIA - 7am AEDT)

Tickets are available here

Can I pause, rewind or rewatch the show? 

The show will be available to view for 24 hours. You will be able to pause and rewind during the live performance itself and rewatch period. 

I have a pre-sale code, how do I use it? 

Head to the event page for your stream of choice, and hit 'Unlock tickets'. You can now enter your code. 

How do I redeem my merch discount? 

To thank you for your support, Black Country, New Road are offering an exclusive 10% discount on their debut album “For the first time”, across all physical formats - redeemable only on their official website: https://bcnr.lnk.to/southbankls. There is no obligation to purchase and your discount code will be included in your purchase confirmation email.

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