Irish National Opera Mezzo Masterpieces - Live Stream FAQs
How do I book? Tickets can be purchased online or using the DICE app. You can download DICE here.
If you're new to DICE then you'll need to register, providing your Full Name, Email and Mobile Number. You'll be sent a Verification Code, via SMS, to make sure the mobile number you have provided is valid. Once registered, simply click 'Book Now', select your ticket type and hit 'Check Out' to pay (via ApplePay, GooglePay or Visa, Mastercard, Amex).
You'll then receive an email from DICE to confirm your booking and your ticket will be stored safely in the app, ready for when the stream goes live.
Right, I've booked a ticket. Is there anything I need to do before the show starts?
We'd recommend downloading the DICE app on your Android or iOS device ahead of the show, as your unique five-character access code will appear on your ticket before the show starts.
How can I watch the show on my phone?
To watch the stream on your phone, a yellow ‘Start streaming’ button will appear on your ticket before the show starts – this will take you directly through to the live stream. Hit play and you're good to go.
Can I watch the show on a different device?
You sure can. To watch it on any other device, such as a laptop, Smart TV or games console, a unique five-character code will appear on your ticket in-app 30 minutes before the stream is about to start. Visit dice.fm/stream on the device you'd like to use, and then enter your phone number and the code to access the video. Hit play and you're good to go.
If you’d like to test that this works for you on your chosen device now, head to dice.fm/stream and enter in the following details to run a demo stream:
Phone number: +44 7756609322
This demo stream should allow you to see if streaming works on your second device ahead of the actual broadcast.
What if I don't have a smartphone, or am unable to access the DICE app?
We've got you covered! You will also receive access information and instructions by email before the performance.
Is DICE compatible with casting devices?
Sure is. There are two options available here to cast the show to an alternative device.
If you experience difficulties with either of these options, please enter dice.fm/stream into your smart TV's browser, and enter your phone number and the code to access the video. Hit play and you're good to go.
I can't update the country code on dice.fm/stream and therefore can't access the stream. What can I do?
DICE is compatible with the vast majority of browsers. Still, we are aware that updating country codes on dice.fm/stream can be an issue on a small number of less commonly-used browsers, including some Smart TVs. If this is the case, we'd recommend logging into dice.fm/stream from your mobile or a laptop, and casting from there. If this still isn't working, please shoot us a quick message at email@example.com.
I booked a bundle ticket. How does that work?
You will receive your information on the day of each performance with instructions on how to watch, and your ticket in app will automatically be updated to the next show's event details.
What time do the shows start?
The full list of event dates and broadcast times are below:
Mezzo Masterpieces featuring Paula Murrihy
Live from Kilkenny Castle, Ireland
Saturday 24th October - 8pm
Mezzo Masterpieces featuring Sharon Carty
Live from Castletown House, Dublin
Saturday 31st October - 8pm
Mezzo Masterpieces featuring Tara Erraught
Live from St. Patrick's Hall, Dublin Castle
Sunday 15th November - 8pm
Tickets for all concerts are available here.
Can I rewatch the concerts?
Each concert will be open for ticket holders to rewatch for 14 days following the live broadcast.