Björk Orkestral - Live Stream FAQs

How do I book? Tickets can be purchased via web or the DICE app. You can download DICE here.

If you're new to DICE then you'll need to register, providing your Full Name, Email and Mobile Number. You'll be sent a Verification Code, via SMS, to make sure the mobile number you have provided is valid.* Once registered, simply click 'Book Now', select your ticket type and hit 'Check Out' to pay (via ApplePay, GooglePay or Visa, Mastercard, Amex). 

You'll then receive an email from DICE to confirm your booking and your ticket will be stored safely in the app, ready for when the stream goes live.

*This code is NOT the Access Code you'll need to watch the livestream, that will be available on the day.

Right, I've booked a ticket. Is there anything I need to do before the show starts?

We'd recommend downloading the DICE app on your Android or iOS device ahead of the show, as your unique 4 digit access code will appear on your ticket before the show starts.

How can I watch the show on my phone?

To watch the stream on your phone, a yellow ‘Start streaming’ button will appear on your ticket before the show starts – this will take you directly through to the live stream. Hit play and you're good to go.

Can I watch the show on a different device?

You sure can. To watch it on any other device, such as a laptop, Smart TV or games console, a unique 4 digit code will appear on your ticket in-app 15 minutes before the stream is about to start. Visit on the device you'd like to use, and then enter your phone number and the code to access the video. Hit play and you're good to go. 

Please note that the access code sent via email and stored in your ticket in-app is not the same as the login code sent to you via SMS, which is used to gain access to the app.

If you’d like to test that this works for you on your chosen device now, head to and enter in the following details to run a demo stream:

Phone number: +447756609322
Code: SDSG

This demo stream should allow you to see if streaming works on your second device ahead of the actual broadcast.

What if I don't have a smartphone, or am unable to access the DICE app?

We've got you covered! You will also receive access information and instructions by email before the performance.

Is DICE compatible with casting devices?
Sure is. There are two options available here to cast the show to an alternative device. 

If you experience difficulties with either of these options, please enter into your smart TV's browser, and enter your phone number and the code to access the video. Hit play and you're good to go.

I can't update the country code on and therefore can't access the stream. What can I do? 

DICE is compatible with the vast majority of browsers. Still, we are aware that updating country codes on can be an issue on a small number of less commonly-used browsers, including some Smart TVs. If this is the case, we'd recommend logging into from your mobile or a laptop, and casting from there. If this still isn't working, please shoot us a quick message at We'll be able to get you set up.

I booked a bundle ticket. How does that work? 

You will receive your information on the day of each performance with instructions on how to watch, and your ticket in app will automatically be updated to the next show's event details. Please note bundle tickets for what were originally the first three performances in August, now grant access to the last three performances. This is due to the dates needing to be rescheduled. Contact for further assistance if required.

What time do the shows start?

The full list of event dates and local broadcast times are below: 

Björk with 15 piece chamber ensemble from Iceland Symphony Orchestra
Songs from Homogenic, Vulnicura and more

Sunday 17th January - 5pm (GMT) / 6pm (BST) / 7pm (CET)
Sunday 17th January - 7pm (PT) / 10pm (ET)
Monday 18th January - 8pm (AEST)
Previously August 29th

Björk with Hamrahlið Choir, conductor Þorgerður Ingólfsdóttir, & organSongs from Medulla, Biofilia, Utopia and more

Sunday 24th January - 5pm (GMT) / 6pm (BST) / 7pm (CET)
Sunday 24th January - 7pm (PT) / 10pm (ET)
Monday 25th January - 8pm (AEST)
Previously September 19th

Björk with brass from the Icelandic Symphony Orchestra, flute septet Viibra, & harpist Katie Buckley
Songs from Post, Vespertine, Dancer in the Dark and more
Björk with strings from Icelandic Symphony Orchestra, & conductor Bjarni Frímann Bjarnason
Songs from Post, Vespertine, Dancer in the Dark and more

All broadcast date and time information, along with tickets to purchase, are also available here.

Can I rewatch the show?

The shows will be streamed live for audiences in the UK & Europe, and broadcasted again twice for audiences globally. 

Postponement information: 

The concert series Björk Orkestral - Live from Reykjavík which had been rescheduled to August and September in Harpa has now been moved to January 17th, 24th, 31st and February 7th, 2021. This is because newly imposed restrictions are not expected to be lifted in time for the shows and we want to ensure the health and safety of our guests and staff is protected. 

All tickets remain valid for the new dates and no action on your part is required. We would be grateful if you could hold to your ticket and thereby support the live industry and local artists in Iceland who are going through a difficult time.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us