We try to provide as much information as possible for accessibility at venues. If a venue provides accessibility information on their website, we’ll provide a link to it via the Wheelchair icon on the event page.

If you require a Personal Assistant, we offer a free PA ticket for events at Troxy and Islington Assembly Hall.

To apply, please purchase your own ticket first. Then email a scan of your proof of eligibility, including the name of the event you are attending, to the appropriate address:

For Islington Assembly Hall:

For Troxy:

The following forms of evidence are automatically eligible:

  • Front page of DLA / PIP / Attendance Allowance letter
  • Certificate of Visual Impairment
  • Recognised Assistance Dog ID card
  • CredAbility Access Card (

Your extra PA ticket will show up in the app once your proof of eligibility has been accepted.

If you’re unable to provide any of the above, we will review your access requirements on a case-by-case basis. If your requirements are not met by our system, please email or call us on 020 8068 7457.

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