Accessibility

We try to provide as much information as possible for accessibility at venues. If a venue provides accessibility information on their website, we’ll provide a link to it via the Wheelchair icon on the event page.

If you require a Personal Assistant, we offer a free PA ticket for events at Troxy and Islington Assembly Hall.

For Troxy events

If you require a wheelchair space in Troxy's Accessible area and/or an additional ticket for your Personal Assistant please contact help@dice.fm

If you do require a free ticket for your Personal Assistant we will require one of the following forms of evidence: 

  • Front page of DLA / PIP / Attendance Allowance letter
  • Certificate of Visual Impairment
  • Recognised Assistance Dog ID card
  • CredAbility Access Card (www.accesscard.org.uk)
For Islington  Assembly Hall events

If you require an accessible ticket and/or a free ticket for your carer or Personal Assistant for one of Islington Assembly Hall’s physically distanced shows, please email assemblyhall@islington.gov.uk BEFORE purchasing a ticket for the show.

To guarantee free entry for your personal assistant, please send a scan of your proof of eligibility, including the name of the event you are attending, to assemblyhall@islington.gov.uk. If accessible tickets are still available for the show, a member of our team will send the booking link over to you to complete your purchase. Please remember that your personal assistant must be a member of your household or support bubble.

The following forms of evidence are automatically eligible:

  • Front page of DLA / PIP / Attendance Allowance letter
  • Certificate of Visual Impairment
  • Recognised Assistance Dog ID card
  • CredAbility Access Card (www.accesscard.org.uk)
For Hackney Church events

If you require a wheelchair space and/or an additional ticket for your Personal Assistant please contact help@dice.fm

If you do require a free ticket for your Personal Assistant we will require one of the following forms of evidence: 

  • Front page of DLA / PIP / Attendance Allowance letter
  • Certificate of Visual Impairment
  • Recognised Assistance Dog ID card
  • CredAbility Access Card (www.accesscard.org.uk)

For events elsewhere
Accessibility options vary from venue to venue. If you have any questions about a particular show or venue then we’ll be very happy to advise. Just send us an email at help@dice.fm or call us on 020 8068 7457.

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