How do I get a refund?
Got tickets for a sold-out event but can’t make it anymore? Have no fear – DICE does Refunds. Head to your Tickets and open your ticket – if you can see the option to Return Tickets, just follow the instructions.
Your tickets will be offered to the first fan on the DICE Waiting List. If they accept the tickets, DICE will process a refund within 5-10 working days.
Jimothy's Guide to DICE: Returning your tickets