Accessibility Tickets For Troxy

If you require step-free access and a personal assistant we offer a 'PA goes free' scheme. Please purchase all of your Accessible tickets at this link and then send a scanned copy of proof of eligibility to help@dice.fm along with your name and order details. We will refund the cost of one of the tickets once evidence has been received. Refunds take 5-10 working days to clear.
Additional PA tickets can’t be added. The following forms of evidence are automatically eligible:
- Front page of DLA / PIP / Attendance Allowance letter
- Certificate of Visual Impairment
- Recognised Assistance Dog ID card
- CredAbility Access Card (www.accesscard.org.uk)
If you’re unable to provide any of the above we will review your access requirements on a case-by-case basis. Proof should be sent within five days of booking and no later than two weeks before the event date. We are unable to offer refunds once the event has taken place.
For carer requests regarding tickets outside of the Accessible (Step Free) area or if your requirements are not met by our system, please email help@dice.fm or call 02080687457.