We can’t give these out for every show and we’re trying to not give them out for any show, but sometimes this is impossible.

This is where things kinda get complicated and confusing, while we are 100% mobile - you still have to buy these tickets through the app or access the app at some point - we do sometimes post tickets.

Anyway, if you need paper tickets we’ll prompt you in-app after you’ve purchased them to enter your postal address and there will be a postage fee included in the ticket price. Once you’ve done this things are plain sailing for you and it’s pretty much the same process as with other paper tickets. These should be posted out to you approximately two weeks before the show date.

If anything changes between you entering your address, eg. you move, then get in touch and we’ll make sure you can update your details. Use this link here to either add or update your address. Before you click it, make sure you’re on your device with DICE installed and logged into the app, it’ll save you time, promise.

If you want a paper ticket as a souvenir that’s not something we can do, soz.

Superstar tip: If you have any issues with your tickets the venue should be able to check you off the back-up door list we send them if they can confirm you are who you say you are. This will probably take you a little longer, so try and make sure you’re able to get your tickets.