Nordoff Robbins charity concerts

What is DICE?

At DICE, we’re passionate about going out. About getting off the sofa and having the kind of night you’re still thinking about a week later. Our goal is to make going out so easy, it’s a beautiful no brainer. No more rip offs. No more hassle. No more greed. No more missing out.

We’re 100% mobile, we only sell tickets through the DICE app so we’re immune to Bots that scalp ticketing websites and hoover up stock to sell on at exploitative prices.

We love the artists that make music as much as we love the nights out watching them, so at DICE we respect the wishes of musicians. And that means protecting their tickets from touts.

 

How can I win tickets?

To win a pair of tickets to any of the Nordoff Robbins events all you need to do is enter the lottery. There’s a £2 entry fee with all proceeds going to Nordoff Robbins. You can read more about the registered charity here.  

If you’re new to DICE, follow this step by step guide.

  1. Download DICE.
  2. Open the app and find the lottery you’d like to enter.
  3. Open the event and press ‘Enter’.
  4. Confirm the number of tickets (maximum of 2 tickets).
  5. Follow the registration steps in app.
  6. Enter your card details or use Apple/Google Pay. There is a £2 charity entry fee.
  7. You’ll see a green screen confirming your entry. We’ll also send you a confirmation email.

 

Who’s playing?

The massive line up for The Camden Assembly x Nordoff Robbins series is….

2nd - Kaiser Chiefs

3rd - Jess Glynne

4th - Jake Bugg

6th - Tom Odell

7th - Clean Bandit

 

What can I win tickets to?

You can win a pair of tickets to any of the events. We recommend entering them all. Winners will be picked at random. You may enter a lottery up to five times, but please note there is a limit of two tickets per person.

 

How many times can I enter?

You may enter each lottery up to five times, donating a total of £10 to Nordoff Robbins. The more you enter, the greater your chances of winning, but please note there is a limit of two tickets per person.

 

When will I find out?

Winners will be notified by Tuesday 8th November.

 

Will I get 1 or 2 tickets?

All winners will be allocated a pair of tickets.

 

How will you contact me?

If successful, we’ll contact you via email and we’ll send you a text. Your tickets will automatically appear in your app (tab to the far left on the bottom menu bar).

If unsuccessful, we’ll send you an email letting you know you didn’t win, and include a few alternative shows you might like.

 

Where is it?

All shows take place at the intimate The Camden Assembly, on Chalk Farm Road in Camden, London.  

 

Will I be told if I haven’t won?

Yes, we’ll let you know if you haven’t won via email.

Please check the email address connected to your account is up to date by clicking on your profile page in the app. It’s the icon on the bottom menu bar, furthest to the right.

If you are successful, we’ll contact you via email and text.

 

Do I need to bring ID?

Yes please - all winners will need to show ID when entering each event.

The name on your ID must match the name on your ticket.   

Please bring valid photo ID. We recommend your passport or driving license.

All shows have an 18+ age restriction.

 

How do I download the App?

DICE is available on iPhone and Android. Download DICE from the App Store or Google Play Store for free.

 

How do I register or log in?

If you’ve never used DICE before, first you’ll need to download the app to your iPhone or Android device.

Next, please follow these steps.

  1. Open the app.
  2. Tap on the triangular icon to the far right of the bottom menu bar. This is your Profile.
  3. Enter your mobile number and you’ll receive a text containing a 4 digit code.
  4. Enter this code where requested on DICE.
  5. Follow the registration steps.
  6. You should now be signed up and ready to enter The Camden Assembly x Nordoff Robbins series.

If you’ve used DICE before, you can check if you’re logged in by going to your Profile page, the tab on the far right of the bottom menu bar in app.

If you’ve been logged out, you’ll be asked to re-insert your mobile number for security reasons. Please follow the steps on screen.

If you log in and notice your account is different or your tickets aren’t showing up, please check your details on the Profile page.

You can only update your registered phone number by contacting our support team.

If you need us to update your phone number, or have any further issues logging in, please contact help@dice.fm

 

How do I know if my details are correct?

You can check your email and phone number by tapping on the Profile tab in the DICE app. You’ll find profile to the far right of the bottom menu bar.

You can change your email address yourself, but if you’d like to update your phone number, please contact help@dice.fm

 

If I can’t make it, can I give my tickets to a friend?

Unfortunately not. Tickets for The Camden Assembly x Nordoff Robbins series are non-transferrable.

If you win tickets but cannot make the event, they cannot be passed on to anyone else.

ID of the registered ticket holder will be required upon entry to all events.

 

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